Inkfruit is one of the Asia’s largest co-creation brands for customers to find and buy amazing designs created by designers from all over the world. It is among few popular online plus offline shopping enterprise of India. The website achieved popularity via branded T-shirts, Flip-flops, Sling bags, Laptop skins, any many other cool products. The collection available is trendy and on-going. Inkfruit is nearly five years old enterprise. It was launched in early December of 2007. Headquarter of Inkfruit.com is located in Mumbai, India. To contact Inkfruit’s customer care department, customers can either write mail to them call them on number mentioned on their website. The phone call facility is limited from 10 in the morning till 6 in the evening.
As mentioned above Inkfruit is online as well as offline shopping store, it provides ease to the customer. Many customers prefer offline shopping as they are more comfortable with the idea of shopping stores. Many other customers prefer online shopping to its time saving benefits. Online shopping is like few clicks and your product is on the way to your place. This facility provided by Inkfruit enlarges its customer base.
Various categories mentioned on the website include:-
Laptop skins, etc.
Inkfruit also offer sale on several products, usually combos.
Inkfruit runs a program by the name “Inkfruit Caravan”. Inkfruit Caravan is a function organized by Inkfruit at people’s workplace. By permitting Inkfruit team to organize this program at their workplace and providing them space, enterprise or any organisation can invite Inkfruit team at their working place. Inkfruit arranges some fun games and also ask people’s views and ideas to make Inkfruit better. Worthy ideas and winners are rewarded with Inkfruit goodies and products. These gifts can be replaced in case of any issue within seven days.
Many great designers who didn’t get chance to do much about their creation can submit their designs on Inkfruit and get recognition for their work. Inkfruit provides them with a platform where good designs are recognized and rewarded. Designs are auctioned and rated by innumerable viewers.
With time Inkfruit incudes new schemes and programs to improve and grow. Company still needs to work on its customer services as number of customer complaints against Inkfruit are increasing with increasing popularity.
Complaints against Inkfruit are mainly because of delayed product delivery. Company needs to understand that delayed service is bad service. Many customers mentioned their concern against the difference between expected delivery date and actual delivery date.The quality of the products is satisfactory and there are not many issues in regards to the exchange and return policies.